SP3 Crash Help Home

webhandler — Sat, 17 May 2008 21:04:33 CDT

After Windows Service Pack 3 AUTO downloaded and installed, my HP Pavillion Desktop was completely trashed..it now constantly reboots. After 4 hours of phone calls, chat, and several emails and research I have a collection of information to pass on.

Free support if Microsoft Service Pack 3 gave you the Blue Screen Of Death!!!

Microsoft SP3 Fixes

webhandler — Sat, 17 May 2008 21:01:56 CDT

Problem Description:
HP pavillion a1250n computer in reboot loop after Sp3 installtion.
Troubleshooting Performed:
Tried to go to recovery console to do a system recovery. Was unable to proceed because the system installation was customized by HP and it was safe not to proceed without proper knowledge of the installation.

Action Plan:
First, the system will have to be brought to a bootable state without having to reinstall the OS. It can be done in recovery console. Best guide will be HP technician because they have customized recovery options.
Second, there are two log files Windowsupdate.log and svcpack.log which we need to check for incompatibility errors.
Then we can come to some definite conclusion whether Sp3 will be compatible or not and try to install it again.

The following are the links which you can go through.

Check http://support.microsoft.com/kb/297185 for 0x000000ED error.
Check http://support.microsoft.com/kb/888372 for known issues relating to AMD processors.
Check http://support.microsoft.com/kb/936929 for steps to be SP3 release notes.
Check http://support.microsoft.com/kb/950717 for steps to be taken for Sp3 installation.
Check http://support.microsoft.com/kb/946480 List of fixes that are included in Windows XP Service Pack 3.
Check http://support.microsoft.com/kb/950249 To uninstall Sp3.

HP Pavillion Fix for SP3 Crash

webhandler — Sat, 17 May 2008 21:00:19 CDT

Recovery Console allows you to restore stability to a system without
performing a Destructive or Non-Destructive System Recovery. Recovery Console is designed to repair file systems and operating system
problems without destroying personal data.

=== Additional information about Recovery Console ===

Recovery console can access to NTFS, FAT and FAT32 volumes without the Windows graphical user interface (the Windows Desktop). This means you can work on the hard drive without "extra" software accessing the hard drive. You can use a Recovery Console to:

* Use, copy, rename, or replace operating system files and folders.
* Enable or disable services or device drivers.
* Repair the file system, boot sector, or the Master Boot Record
(MBR).
* Create and format partitions on drives.

=== Restrictions and limitations of Recovery Console ===

When using Recovery Console, you can only access the following folders:
* The root folder
* The %SystemRoot% folder and subfolders (location where Windows is Installed)
* The Cmdcons folder (this folder is created when Recovery Console is
installed locally)
* Removable media drives such as CD-ROM or DVD-ROM drives.

If you try to obtain access to any other folder, you receive an "Access
Denied" error. Also, you cannot copy files from the local hard disk to
a floppy disk. You can copy files from a floppy disk, CD or DVD disk
to the hard disk, or from one hard disk to another hard disk, but not
to the floppy disk.

=== Opening Recovery Console ===

The following steps open a Recovery Console:

1. Do one of the following depending on whether you are using a CD or
the recovery console on the hard drive:

* If you have recovery console on the hard drive, turn on the
Computer and repeatedly press the F8 key after the first startup
screen appears. Select Recovery Console using the arrow and
Enter keys.

NOTE: If using a Recovery Tools CD, select Run Microsoft Recovery
Console, and follow the onscreen instructions to open the
recovery console.

If the Recovery Console option is not listed, select Return to OS
Choices Menu to select Recovery Console.

* If you are using a CD that contains a recovery console, turn on
the computer and press the Esc key repeatedly to open a boot
device screen. On the Boot device screen, select the drive that
contains the CD. When the computer displays Press any key to
Boot from CD, press the Enter key.

The computer starts from the CD-ROM and a black screen
momentarily appears displaying Setup is inspecting your
computer s hardware configuration followed by a blue Windows
Setup screen. Recovery Console continues to load the required
files. When complete, the Windows XP Home Edition Screen
displays.

* On the Windows XP Setup screen there are three options.
Press the R key to select To repair a Windows XP installation
using Recovery Console.

2. The screen changes to a black screen displaying "Which Windows
installation would you like to log onto?"

3. Type the number next to C:\WINDOWS (the volume to be repaired) and press Enter. An Administrator password window appears.

NOTE: If you are using the Recovery Console or Recovery Tools CD,
the menu choice may be D:\WINDOWS or H:\WINDOWS.

4. If you have not established an Administrator password, don't type
anything and press the Enter key.

If you have an Administrator password, enter the password and press
Enter

=== Using Checkdisk Utility ===

Use the following steps start the recovery console and use chkdsk to
resolve startup issues:

1. Open a recovery console. For more information about how to open a
recovery console, refer to the section above "Opening Recovery
Console".
2. At the C:\Windows> prompt in the recovery console enter
chkdsk /p /r .

NOTE: If chkdsk /r fails to start from the selected prompt, type
chkdsk c: /r (note the space before and after the drives
c:). If you are using a recovery console or Tools CD, type
chkdsk d: /p /r, or chkdsk h: /p /r.

Chkdsk starts. The time required depends on the size of the hard
drive (it checks unused portions of the hard drive) and the amount
of software installed. When chkdsk /r completes the screen
displays the size of the volume checked and the allocation units.
If errors are detected the result are displayed as CHKDSK found and
fixed one or more errors on the volume. This is normal.

3. Type EXIT and press Enter on the keyboard. The PC restarts.
4. If you used the Recovery Console from a CD, while the PC is
restarting, press the Eject button on the CD drive and wait a few
seconds for the drive tray to open. Remove Recovery Console from
the optical drive.

If the above steps to check disk does not resolve the issue, I would suggest you to perform a non destructive recovery.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=en&docname=bph07145

NOTE: Clicking the link may give an error indicating it is
invalid. If this occurs, copy the portion of the address
on the remaining line(s) and paste it at the end of the
address showing in your browser until the complete
address is displayed in the Address box.

For more information you may refer to the information in the following link:

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00048490&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

NOTE: Clicking the link may give an error indicating it is
invalid. If this occurs, copy the portion of the address
on the remaining line(s) and paste it at the end of the
address showing in your browser until the complete
address is displayed in the Address box.

SP3 Crash Help - Recently Updated Pages

SP3 Crash Help Home

Microsoft SP3 Fixes

HP Pavillion Fix for SP3 Crash